Refund Policy

Refund Policy

At Ombré Royalé, every fragrance is made to order and cured with care. Because of the artisanal nature of our products, we ask that you read this policy carefully before placing your order.

All Sales Are Final on Made-to-Order Items

Because each fragrance is crafted specifically for you after your order is placed, we are unable to accept returns or offer refunds on made-to-order items unless the product arrives damaged or defective.

Damaged or Defective Products

If your order arrives damaged, leaking, or with a defect, please contact us within 48 hours of delivery via WhatsApp or email. Include your order number and clear photographs of the damage. We will arrange a replacement or store credit at our discretion.

Wrong Item Received

If you receive an item different from what you ordered, please contact us immediately. We will correct the error at no additional cost to you.

Cancellations

Orders may be cancelled within 24 hours of placement for a full refund. After 24 hours, production begins and cancellations cannot be accepted.

Contact

WhatsApp: +92 326 662 7373

Email: info@ombreroyale.com

Instagram: @theombreroyale
Ombré Royalé

Find Your Scent

Answer four questions and we will guide you to your perfect fragrance

Step 1 of 4
Who is this fragrance for?
♟ For Him L'Homme Royalé
✦ For Her La Femme Royalé
Step 2 of 4
What is the occasion?
◐ Date Night Evening & romantic
◻ Office & Work Professional settings
◌ Everyday & Casual Daytime & weekends
◈ Formal & Weddings Special occasions
▷ Sport & Active Gym & outdoor
◇ A Gift For someone special
Step 3 of 4
Which season are you wearing this in?
○ Summer Warm, bright days
● Winter Cool, dark evenings
Step 4 of 4
How would you like to be noticed?
· Subtle Light, close to skin
◉ Balanced Present, not loud
★ Bold Commanding trail

Your Recommendation